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FREQUENTLY ASKED QUESTIONS

FAQ

How long does shipping take?

For Black Hoodie:

Within Germany: 1-3 days

Within Europe: 2-4 days

How long does shipping take for PRE-ORDER?

Pre-order items can take up to 5 weeks.

Which Payment methods do you offer?

We offer a variety of secure payment options to make your pre-order process as seamless as possible. These include major credit and debit cards, SEPA (Bank Transfer), PayPal, and other trusted online payment platforms.

How can I contact you?

If you have any questions or need assistance, please reach out to us

via email at hi@borz-atelier.com or via WhatsApp +49 171 2176193

We usually respond to all inquiries within 24 hours.

What does shipping cost?

We have updated our shipping price list:

-

Germany: 4.90€ (FREE SHIPPING from 49.00€)


EU countries: 9.49€ (FREE SHIPPING from 94.00€)


Non EU countries (Europe): 26.00€ (FREE SHIPPING from 189.00€)


International: 26.00€