FREQUENTLY ASKED QUESTIONS

FAQ

How long does shipping take?

Within Germany: 1-3 days

Within Europe: 2-4 days

Which Payment methods do you offer?

We offer a variety of secure payment options to make your pre-order process as seamless as possible. These include major credit and debit cards, SEPA (Bank Transfer), PayPal, and other trusted online payment platforms.

How can I contact you?

If you have any questions or need assistance, please reach out to us

via email at hi@borz-atelier.com or via WhatsApp +49 171 2176193

We usually respond to all inquiries within 24 hours.

What does shipping cost?

We have updated our shipping price list:

Germany: 1.49€
EU countries: 9.90€
Non EU countries (Europe): 25.00€
International: 45.00€